F A Q
Frequently asked questions
Can I take out a layaway plan ?
We offer layaway on all purchases over £50 . To learn more about our layaway policy please head to the layaway section of our website or cliick here .
To enquire about starting a layaway policy please head to the contact page of our website or click here .
Do you offer free shipping ?
We currently charge separately for shipping. Shipping in the UK is £6.50 special delivery signed for, international shipping is £10.50 tracked and signed .
We price all our items separate of shipping; We believe it is fairer to pay one shipping fee rather than raising the prices of all items to cover shipping . This way it is one flat rate for as many jewels in your order as you would like .
Do you offer a rezing and repair service?
We are proud to offer a fantastic in house ring resizing service with our trusted family jeweller . Your rings are securely handed over to our contact, professionally and expertly resized to the desired fit, and then safely handed back to us . At no point does your jewellery get handed to a third party business .If you require a resizing of a ring please get in touch using the contact form here .
We also offer repairs using our family in house jeweller . If you require expert repairing and stone replacement please get in touch using our contact form here .